Refund & Cancellation Policy

Thank you for shopping at Mishika.store. Please read this policy carefully before making a purchase.

Mishika.store sells digital and downloadable products only. Once a purchase is completed, the product is delivered instantly or made available for download/access.

1. No Refunds on Digital Products

Due to the nature of digital products, all sales are final.

Once a digital product has been purchased and access has been granted:

  • We do not offer refunds, returns, or exchanges
  • We do not accept cancellations

This policy exists because digital files cannot be “returned” once delivered.

2. Exceptions (Limited Cases)

Refunds may be considered only in the following situations:

  • Duplicate payment for the same product
  • Technical issues that prevent access to the product and cannot be resolved by our support team
  • Wrong product delivered due to a system error

If approved, refunds will be processed back to the original payment method within 5–10 business days.

3. Incorrect Purchases

Please ensure you:

  • Review product descriptions carefully
  • Check compatibility (file format, usage instructions, etc.)

We are not responsible for purchases made due to misunderstanding, lack of skill, or change of mind.

4. Chargebacks & Payment Disputes

Initiating a chargeback without contacting us first is strongly discouraged.

We maintain detailed transaction records.
Fraudulent chargebacks may result in:

  • Permanent restriction from purchasing
  • Reporting to payment processors

We encourage you to contact us first for any genuine issues.

5. Product Access Issues

If you face any issues with:

  • Download links
  • File access
  • Corrupt or missing files

Please contact us at support@mishika.store within 48 hours of purchase.
We will make every effort to resolve the issue promptly.

6. Updates & Modifications

We reserve the right to:

  • Modify or discontinue any product without notice
  • Update this Refund & Cancellation Policy at any time

Changes will be reflected on this page with an updated date.

7. Contact Information

For any questions related to refunds, access, or technical support, please contact us:

📧 Email: support@mishika.store
🌐 Website: https://www.mishika.store/